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Change Management

Change Management

Naomi Withers   -   Sep 30, 2026 The AI Problem Is Not That People Won't Use It
Professionals in a modern office conference room with natural light illustrating the leader-employee confidence gap in AI

Two people describe the same AI rollout in the same week, and both are telling the truth. The owner is measuring the decision. The team is measuring the work. The distance between those two measurements is where most of the money goes, and it is nearly invisible from the top.

A boardroom table with six people sitting around it. The person at the head of the table is speaking, and everyone else is sitting there quietly.
Naomi Withers   -   Oct 07, 2026 The Quiet Room Is Telling You Something Else

When the most senior person answers first, the meeting is effectively over. Silence gets filed as agreement, and it usually is not. In a small company, where everyone knows everyone, the cost of speaking up is higher rather than lower.

by Naomi Withers
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Naomi Withers   -   Oct 07, 2026 The Quiet Room Is Telling You Something Else
A boardroom table with six people sitting around it. The person at the head of the table is speaking, and everyone else is sitting there quietly.

When the most senior person answers first, the meeting is effectively over. Silence gets filed as agreement, and it usually is not. In a small company, where everyone knows everyone, the cost of speaking up is higher rather than lower.

by Naomi Withers
Naomi Withers   -   Sep 30, 2026 The AI Problem Is Not That People Won't Use It
Professionals in a modern office conference room with natural light illustrating the leader-employee confidence gap in AI

Two people describe the same AI rollout in the same week, and both are telling the truth. The owner is measuring the decision. The team is measuring the work. The distance between those two measurements is where most of the money goes, and it is nearly invisible from the top.

by Naomi Withers
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