By Keith Donoghue | Vancouver City News | August 14, 2026
Editor: Karalee Greer
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A Vancouver retailer began automating routine work six months ago. Supplier follow-ups, customer reminders, and review requests now run without her handling every step.
Her first automation took three weeks to build and test. The second took five days. The third took two.
Her competitor across the street is still deciding whether to begin.
Both businesses serve similar customers and can access the same tools. The difference is six months of practical experience.
Statistics Canada reported that 12.2 percent of Canadian firms used AI to produce goods or deliver services in 2025. That figure increased to 19.2 percent in 2026. The federal government wants business adoption to reach 60 percent by 2034.
The opportunity is not simply being first. It is having time to learn what works before AI use becomes standard across the market.
That advantage also requires discipline. An automation that operates without producing a useful result creates activity, not value. Strong implementations begin with a suitable task, a measurable outcome, and a review process.
The benefits then compound.
Each project improves internal documentation, staff familiarity, system knowledge, and the business’s ability to identify the next opportunity. A company that has completed three successful automations understands its operation differently from one starting its first.
Technology can be purchased quickly. That accumulated understanding cannot.
Why It Matters
This is not just about adopting AI. It reflects a broader shift.
Most Canadian businesses are still outside the adoption curve.
Vancouver companies that begin with practical, measurable projects can build knowledge before the market becomes crowded.
The question is not simply whether to participate. It is how much experience the business will have when competitors finally begin.
Keith Donoghue | Vancouver City News Keith Donoghue is the founder of Highridge AI Consulting, helping Vancouver small businesses reduce manual work and run more efficient operations.
Website: Highridge AI Consulting
Email: keith@highridgeai.com
LinkedIn: keith-donoghue
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Tags: #Vancouver City News #Keith Donoghue #Vancouver Business #Small Business #AI Adoption #Automation #Productivity #Entrepreneurship